Monday, December 8, 2008

I (heart) Target pharmacy...

Here’s why! This weekend Layton was having a really hard time breathing. Trey took him to Healthcare Express Friday night, and they gave him a shot, antibiotic, and steroid and told us to continue doing breathing treatments around the clock as needed. Since it was 10:00, the only pharmacy still open was Walgreen’s so he got the Rx filled there and came on home. When they got home we gave him his antibiotic, and he struggled to get his cherry-flavored steroid down. It was torture; you could tell by the look on his face! Well as soon as he swallowed the last drop, he said he felt sick and threw it right back up. We were frustrated, but it was late, and we thought he was probably tired. Saturday morning rolls around, and his breathing is still not great; we’re getting worried. We go ahead and give him another dose of his antibiotic and steroid (it was time for his steroid again, but we gave the antibiotic since he had thrown up the other dose), and again as soon as he swallowed the last drop, he said he felt sick and threw up again! We gave him several breathing treatments throughout the day, each one wondering if we should be taking him to the ER because it was so obvious that he was struggling to breathe. That night we, once again, tried the steroid, this time, hidden in a cup of milk, and he threw it up too. We were frustrated beyond belief; I was in tears because I did not want to go back to the hospital with him again. So I gave him some of Ava’s steroid (same brand, same dose, just from Target, not Walgreen’s so it was grape flavored). He kept it down! We were thrilled. Sunday morning, I only had enough to give Layton ½ dose, and I knew he would need another dose that night and Ava would need some that night too. I decided to go to Walgreens and plead my case to see if they could fill the Rx again, flavoring it with grape. The only thing they could do was to put grape flavor OVER the cherry. He wasn’t rude but was apathetic to my case. I left, again in tears, because I knew that without that steroid, Layton wouldn’t be well enough to hold out until Monday morning. I decided to go to Target, our usual pharmacy, and beg, plead, whatever it took for them to take the Rx off the bottle and fill it with their grape-flavored steroid. The pharmacist was very understanding, and although he couldn’t take the Rx off the bottle, he was personal friends with the doctor who wrote the Rx. So he called him and got him to write a new one and had it filled, and I was out the door in less than 30 minutes! That’s what I call going above and beyond; to call your friend on his day off to get him to write a new prescription! Anyway just wanted to send some kudos on. They are great there!

This was actually an email that I sent to some of my friends, but I thought it was worth blogging about!

1 comment:

Meredith R said...

Katie,
I saw your link on Joanna's blog. May I ask which Target you frequent? I'm a Target phamacist and I know your pharmacist would love to know you blogged about him! May I pass on the praise?
Sincerely,
Meredith